Harald Hafner (Marketing)

has served the hospitality and tourism industry for more than 40 years. Starting out in operations, I soon focused on marketing. At Hilton International, my career took me from a sales representativ to an area director of marketing. After 4 years as a managing director and marketing expert in destination management, I started my own marketing consultancy „hotmama“ (hospitality & tourism marketing management) in 1992. 


Working with people is one of my passions and this is why I have chosen to work in the hospitality industry.

I started out as a lecturer for marketing in 1990. More than 1.500 students made it to graduation and quite a number found a job in marketing. I hold the following certifications:


  • Train-the-Trainer certificate e-Learning

  • Supervisor diploma in thesis coaching

  • LENA (constructivistic learning) diploma


Presently I am engaged in a Master Program at Georgia-Tech University on education technology. Lecturing at ITM is special and exciting due to internation audience, allowing me to learn from various cultures and backgrounds.

René Schmid (Applied IT)


1998 - 2002: Business Informatics & Finance at Fachhochschule Wiener Neustadt

2012 - 2016: Business Education at Wirtschaftsuniversität Wien


Working experience:

More than 15 years working experience in finance and controlling departments at international companies.

From 2011 to 2018 responsible as Chief Financial Officer for the German Group ACO in the regions East Europe and China.

Since 2018 lecturer at the tourism school Vienna 21 and the ITM college in Bad Vöslau.


Why hospitality / enjoy being a teacher:

Hospitality will remain as one of most important future markets. But for me hospitality training also means working on an individual attitude.

As a teacher you have the privilege to see this visible changes of your students and to contribute shaping the next generation.


Nowadays Applied IT is essential for managing our daily challenges in an efficient way. 

As a lecturer for Applied IT I am happy that I can introduce essential IT tools to our students for both – their professional success and their private life.

Andreas Vögl (Customer Management)

Working experience:

More than 45 years of unique experience and competence in international hotel & tourism management (25 Years) and consulting (20 Years)- strategic and operational.

Years long member of the Austrian national Hotel Classification/Grading Committee.

Numerous reviews of national and international hotels and tourism operations.

Developer of Europe´s first Hotel Quality Assurance Workshop Play: “Diamondfever”.

Years long Managing Partner of Horwath International Hotel & Tourism Consulting.

My Credo says it all: “ It all happens at the sharp end of the business – the moment of truth..!”

Studies & Awards:

Chartered Management Consultant

Diploma of Austrian Hotelier

PG Studies Cornell University, Ithaca

World´s Best Hotel (Conde Nast Traveller); *****Hotel IMPERIAL ,Vienna under my management.

Hotelier of the Year Austria ( Gault & Millau).

Hans Stickler (Service Organisation; Food & Beverage Management)

The world of beverages is a varied one.

Understanding and appreciating wines in particular among other beverages is a great asset in the field of Tourism and Hospitality.

It can prove to be valuable both in business and private life.



Restaurant Service is my passion. To be of service means to provide undivided attention to each guest. My ambition is to assist students in developing the right attitude as well as the required professional skills.

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